vivaturn Store Order & Shipping Policy

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Thank you for choosing vivaturn Store. We are dedicated to getting your purchases to you accurately and efficiently, and the guidelines below explain exactly how we handle orders and shipments so you can shop with complete confidence from checkout to delivery.

Order Processing

At vivaturn Store, every order receives our immediate attention. We prepare and process orders within 1–2 business days, counting Monday through Friday and excluding federal holidays. Orders submitted before 2:00 PM Eastern Time are generally dispatched the same business day. As soon as your package leaves our facility, we will send a confirmation email with a unique tracking number so you can monitor your shipment's progress in real time.

Domestic Shipping (United States)

We provide multiple shipping methods within the United States to fit your timeline. Delivery timeframes below begin once your order has been dispatched from our warehouse.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during peak periods, including holidays or severe weather conditions.

International Shipping

vivaturn Store also serves customers in Canada, the United Kingdom, Australia, and selected European Union countries. International orders are generally delivered within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes are the recipient's responsibility and are not included in the purchase price or shipping fees.

Order Tracking

We are committed to complete transparency. A tracking number will be emailed to you as soon as your order is dispatched. If you have not received an update within 3 business days of your order confirmation, please contact our customer support team for help.

Address Changes

If your shipping address needs to be updated, please notify us within 1 hour of placing your order by emailing us with your order number. Although we will make every effort to accommodate changes requested after that window, we cannot guarantee the address can be modified once your order has entered processing.